Shipping and Delivery Policy
Thank you for shopping with Digital Oraa! We are committed to providing you with prompt and reliable shipping services. Please review our Shipping and Delivery Policy for all the details on how we handle and ship your orders within the United States.
1. Processing Time
- Orders are typically processed within 2-3 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.
- You will receive a confirmation email with tracking details once your order is shipped.
2. Shipping Methods and Costs
- We offer standard, expedited, and express shipping options. Shipping costs vary based on the weight, size, and destination of the order. You will be able to view your shipping options and associated costs at checkout.
- Standard shipping typically takes 3-7 business days, expedited takes 2-3 business days, and express delivery options may deliver in 1-2 business days depending on your location.
3. Tracking Your Order
- Once your order is shipped, you will receive a tracking number via email. You can use this number to track the status of your delivery through our shipping partner’s website.
- If you experience any issues with tracking, please reach out to our support team at contact@digitaloraa.com.
4. Delivery Timeframes
- Estimated delivery times are based on standard carrier timelines. However, please note that these estimates may be affected by external factors beyond our control, such as severe weather or high seasonal demand.
- If your order is delayed beyond the estimated delivery date, feel free to contact us for assistance.
5. Shipping Restrictions
- We currently ship only within the India. If you are located outside the India, we regret that we are unable to fulfill your order at this time.
- We do not ship to P.O. boxes, APO/FPO addresses, or certain restricted areas.
6. Damaged or Lost Packages
- If your package arrives damaged or is lost in transit, please notify us within 7 days of the expected delivery date. We will work with the carrier to resolve the issue and arrange a replacement or refund as needed.
7. Customer Support
- For any questions or concerns regarding shipping, please contact us at contact@digitaloraa.com. Our team is available to assist you Monday through Friday, 9:00 am to 5:00 pm (EST).